FAQs
-What is RO T-SHIRTS about?
RO T-SHIRTS is about ART on Clothing & Accessories. Through my art and designs, I talk about the things that many people find interesting. Like UFOs, Secrets of the Ancient World, Legends in the Music Industry, cool Conspiracy Facts and in reality, anything that I feel to talk about you know. I don't like to be put on a solo subject or in a box. I am a free living human being and an artist, I don't like stereotypes, and people putting me in a special category of things. I just like to paint about the things that I like. I like the subject of UFOs and cool mysteries of the world a lot. But I also love Jazz for example, and so many other things... So on my products what you are getting is a piece of my mind and my heart. It's the real me.
-What RO means?
My artistic name, which is Ronco Ortiz.
-Does RO T-SHIRTS have any social media accounts?
No
-Why?
Because I believe in real freedom.
-How is the quality of your t-shirts?
The quality of our t-shirts are eco-friendly, high-end, using direct to garment printing technology and water based inks, manufactured in facilities where everything is sustainable for the environment and where employees are treated with dignity and respect. I support and only buy our t-shirts from Sweatshop-Free facilities.
-Are your t-shirts graphic design?
No. What you see on all of my products, is my REAL ART. I don't imitate anybody. So what your getting is something super unique that you won't find anywhere else.
-Are your t-shirts true to size?
Yes, they are true to size. If you want to wear them looser, I recommend ordering one or two sizes larger to achieve the urban look you want.
-What is the best way to wash your t-shirts?
If you wash them inside out in cold water, it helps protect the way that it looks and keeps the colors from fading.
-Is the dryer machine safe to use in your t-shirts?
Yes, but I don't recommend it. It's always better to hang your t-shirts and let them dry naturally for better care.
-Do you make annual sales of your merchandise?
I don't believe in putting my merchandise on sale because it cheapens my product and reduces my value as a full time artist. Also since everything I do is made to order, I don't have the need to do any annual sales because I do not carry any inventory.
-To what countries do you ship to?
United States and Puerto Rico
-What are my shipping options?
FREE SHIPPING ON ALL US ORDERS! All packages are shipped Standard USPS. I do not offer rush or expedited shipping as all items are made to order.
-What payment methods do you accept?
PayPal, SHOP PAY, Visa, Master Cards, Amex, Discover, JCB, Apple Pay, Google Pay and more.
-If I have a question, who do I contact?
You can send me an email at: customerservice@rot-shirts.com
-How long will it take for my order to be process?
All your prints are handcrafted especially for you. They are carried out the moment your order is received, in the fulfillment centers that I use throughout the United States. Please allow 2 to 7 business days for everything to be ready. Sometimes sooner than that.
-How long will it take for my order to arrive?
Please allow 10 to 15 business days for my products to arrive at your door. Sometimes they arrive sooner than expected.
-What happen if I placed an order and I never receive a confirmation email?
If you placed a successful order you should receive a confirmation email with an order number. If you have not received an email after 1 hour please send me an email at: customerservice@rot-shirts.com or fill the Contact Form to make sure your order went through and I will send you a confirmation.
-How is your return policy?
Super simple.
Check it out in my return policy page.
-Important to know: I will always strive to provide excellent service and I want you to know that; so trust that you are in good hands. If you have any questions, please feel free to send them to me here, at: customerservice@rot-shirts.com Thank you for supporting my business!