FAQs


-Do we use real art in our t-shirts?

Yes we do, and it's the art of contemporary artist Ronco Ortiz.

-What is the best way to wash our t-shirts?

If you wash it inside out in cold water, it helps protect the way that it looks and keeps the colors from fading.

-Is the dryer machine safe to use in our t-shirts?

Yes, but we don't recommend it. It's always better to hang our t-shirts and let them dry naturally for better care of the t-shirt.

-Do we ship worldwide?

Yes we do.

-What are my shipping options?

We have many shipping options for you at the checkout.

-Who do I contact with questions?

Please email: customerservice@rot-shirts.com

-How long will it take for my order to be process?

Because we do everything with a lot of care specially for you, please allow 2 to 7 business days for us to prepare everything.

-How long will it take for my order to arrive?

 Please allow 10 to 15 business days for our products to arrive at your door.

-How long will it take for international orders to arrive?

International orders can take between 1 and 6 weeks for delivery. International shipping normally takes 7 to 21 working days. In cases where customs processing is slow, delivery can take up to 6 weeks. 

-What happen if I placed an order and I never receive a confirmation email?

If you placed a successful order you should receive a confirmation email with an order number. If you have not received an email after 1 hour please contact us to make sure your order went through.

-Can I return or exchange an item that I bought?

No. Why? Because all items are made at the time the order is received.

-Can I return an item that I purchase on sale?

 No. All of our sale items are final.